Trail Life USA / Corporate Clothier Return Policy

(Updated August 23, 2024)
Return Authorization Form
Standard Care and Return Guide

Instructions for Product Returns:

  1. Please click the link above to download the Return Authorization Form.
  2. Please print and complete (example listed in Line 1 of form).
  3. Send in items for a product refund.Ā 
  4. The refund will be processed within 3-5 business days of our distribution partner, Corporate Clothier, receiving items in a warehouse in their original resalable condition.

*The return process must be initiated within 30 days of receiving your order.

Please review the following before making your return or defect:

  • Only authorized returns accompanied by a return authorization will be accepted.
  • All returns must be initiated within 30 days of receipt of your order.
  • It is the customerā€™s responsibility to inspect all merchandise before use to ensure it is the correct merchandise and in new condition as ordered.
  • The customer is responsible for all return shipping charges unless the refund is due to a fulfillment or shipping mistake.
  • Returned items must be refolded as they were received, and in their original, undamaged poly-bag - please take care in opening the bag upon your item's arrival!
  • Upon receipt by Corporate Clothier, authorized returns in resalable condition will be issued a refund.
  • All products must be returned in the same condition as originally shipped and items cannot be hemmed, washed, or worn.
  • No cash or check refunds will be issued.
  • Discontinued, promotional, discounted, and non-stock merchandise are not returnable.
  • Returns will not be accepted for merchandise that has been altered for any reason.

Instructions for Product Exchanges:

Trail Life does not accept product exchanges at this time.

Manufacturing Defects:

Manufacturing defects, while rare, do occur. In these cases of defect, please contact the Trail Life Store ([email protected]) within the 30-day return policy window. Prior to processing, we require photographed evidence of a defect for assessment, which is needed for reimbursement.

Please Note: Shirts and Pants may have stitched threads whose ends were missed in the trimming process. This is not considered a defect. Additionally, any item that has been washed or altered in any way is no longer considered new, thus manufacturing defects cannot be assumed or proven.

Trail Life USA:

[email protected]

Hours of Operation:

  • Monday-Friday: 9:00am-5:00pm EDT
  • Saturday-Sunday: Closed

Corporate Clothier:

1-877-255-2554Ā 

[email protected]

Hours of operations:

  • Monday-Thursday: 8am-4pm EDT
  • Friday: 8am-2:30pm EDT
  • Saturday-Sunday: Closed